REFUND POLICY:

All sales final, no returns possible. 

Exchanges may be given in exceptional circumstances, for example due to product fault.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us via our 'Contact' page.

SHIPPING:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We do not deliver to PO Box addresses.

If you require your piece for a specific date, please contact us before placing your order and we will see what we can do. 

A signature may be required for deliveries.

TAXES AND DUTIES:

The prices of products are expressed in Pounds inclusive of taxes but excluding customs duties. You will be responsible on any applicable custom duties and we are not able to estimate any possible duty that might occur.